Frequently asked questions
What is the return policy?
We want you to love your boots. If you need a different size or decide they’re not the right fit, we offer easy exchanges and returns within 30 days of purchase. If you’re requesting a replacement pair due to a defect or dissatisfaction, we’ll send you a new pair — all we ask is you return the original pair.
What if I order them and they don’t fit?
If your boots feel a little snug in the toe box, instep, or calf, we've got you covered. We offer complimentary stretching to help you get the perfect fit. If you'd like us to pre-stretch your boots before they ship, just leave a note in the "Special Instructions" box at checkout. You can also try them on at home and send them back using the prepaid return label—we'll stretch them and ship them back to you at no cost.
How do I know what size to order?
Based on our team’s fit experience, we recommend going one size down from your standard sneaker size for the best fit.
- Check our sizing chart to find your US size based on your foot length.
- Forever Country boots are currently made in standard (D) width.
- For Wide (E), go half a size up (0.5 cm).
- For Extra Wide (EE), go a full size up (1 cm).
Finding your perfect Forever Country fit starts with one quick measurement—done at home in just a few minutes.
How to Measure Your Foot for the Perfect Forever Country Boot Fit:
- Wear your regular socks or stockings.
- Measure the heel-to-toe length of your right foot’s longest toe in centimeters.
- Measure the heel-to-toe length of your left foot’s longest toe in centimeters.
- Use the larger measurement as your true foot length.
Note: Measurements ensure the best fit and reduce the chance of returns.
See our sizing chat here.
How long do Forever Country Boots take to break-in?
Like any quality leather boot, Forever Country Boots are designed to mold to your feet over time, creating a fit that’s uniquely yours.
Heritage Collection
Our most substantial collection. Most customers notice the boots beginning to soften after 5–10 hours of wear, with a full break-in period of approximately 2–4 weeks of regular use.
Frontier Collection
Crafted from premium nubuck leather, Frontier boots offer a softer feel right out of the box and typically break in within 1–2 weeks of regular wear.
Showtime Collection
Our lightest and most performance-focused collection. With thinner leather and a more flexible construction, most dancers find them comfortable almost immediately, with the boots molding to their feet after just a few nights of dancing.
What to Expect During Break-In
- Your boots should feel snug, not painful, when new.
- The leather will gradually soften and conform to the shape of your foot.
- Some heel slip is normal during the first few wears and will lessen as the boots break in.
- Regular walking, dancing, and wear will help speed up the process.
Pro Tip
We recommend using the plastic bags included with your boots to help slide your feet in and out during the first several wears. As the leather molds to your foot and the instep relaxes, putting the boots on and taking them off will become much easier.
The break-in period is temporary, but the custom fit you’ll get from quality leather is worth it.
What is the difference in the collections?
- Heritage: The everyday boot that does it all.
- Frontier: The perfect middle ground between everyday wear and performance.
- Showtime: The ultimate performance boot for dancers who want every advantage on the floor.